Author Archives: admin

Your text reminder service

We now send all our patients a courtesy reminder of their appointments by text message, a few days before it is due, providing we have an up to date telephone number. We have had a good response from patients, who all agree it is very useful and of course it reduces the postage costs of the practice, which were escalating rapidly.

However, it must remain the patient’s responsibility to remember to attend and patients should always take a note of their next appointment as, sadly, we may still have to make a charge for repeated missed appointments.

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Continuing education for our dental nurses

In the same way that all our clinicians are constantly updating their knowledge, so too do our nurses. Our nurses are all set annual targets for further education, including certain core subjects which are obligatory, such as infection control and medical emergencies. They work hard to reach their targets alongside their day to day duties- thank you all.